I’m unhappy, Five Guys

Location I’m referring to:
5317 East 82nd Street
Indianapolis , IN 46250

It’s not the same anymore. And no, I’m not talking about John, John, John, John, and John being different now. I’m talking about the burger joint, Five Guys.

If you’re from Indy, chances are you’ve heard, seen, or been to this place. If you’re not from Indy, well, I don’t know. When I was in Georgia, I didn’t know this place existed. I won’t be surprised if you don’t know this place. There’s only so many of them in each state.

So you’re probably wondering why I’m unhappy. Well, let’s start, shall we?

A little background. This place is good, don’t get me wrong. The patties and hand-formed and you get to watch them make it. That’s a good sign! The sizes don’t disappoint either. Their “regular” burger has two patties and the “little” has one. Not so little, really. You get any topping you want off their list, which I thought was nice because not everybody wants mayo and pickles and tomatoes on their burgers. Heck, you can even get just the patty and the cheese and the bun if you really want to. The burgers are made well-done, so if you like them dripping with blood (in which case you probably shouldn’t be eating it in the first place) or something else not well-done then this is not the place for you.

We all know no burger is complete without fries, and Five Guys definitely satisfies. They have fresh-cut fries. Not frozen! You can taste the difference. Their potato sacks are also just right across the counter, so you know they’re not playing around. (I’ll vouch for the fries being fresh cut because I’ve acquired the ability the taste the difference between frozen and fresh cut after working at another place that prepares fresh cut fries.) They have two options for their fries: regular and cajun. Regular is… well, regular. It’s just fried and salted. How much more regular can it get? The cajun fries is where it gets interesting. For cajun fries, the fries are showered with their cajun seasoning for that hot and kinda spicy kick in your mouth. As for the size, small fits inside a 12 oz cup and large fits inside a 24 oz.

Oh and they have roasted peanuts readily available while you wait for your order. Totally free.

Now about me being unhappy. Simply put, they’ve been skimping me on fries recently. No, it’s not a one-time thing. It happened to me several times across different visits during different times of the day. See, the thing is that they used to give a lot of fries for their large serving (I have never ordered small so I wouldn’t know anything about it). Their large used to be three scoopfuls (you know those fry scoops that fast food places have?). Two to fill the cup and an extra one for good measure. It pretty much fills up half the sack, definitely more than enough for my boyfriend and I (we like our taters). They say it’s good for 4 people, so there’s your imagination helper. But recently, the three scoops became two. Okay fine, they’re a business and they need to make money somehow. I perfectly understand that. What I don’t understand is why they would raise prices and decrease servings. I don’t mind paying an extra buck or two for a serving that huge because I feel that it’s still worth the price. Too bad I can’t say that because every time I eat, I have to suck in the fact that I’m unsatisfied after paying more. I mean seriously, the scooping was so lazy that if you compacted the fry cup’s contents, it probably wouldn’t be full. It’s not enough for my boyfriend and I anymore. We know something’s not right when we spend quite a bit for food and not get full afterwards.

Despite my gripe, Five Guys is still good. If you’re new to this place, you will find it divine (if you have the cash). Too bad they alienated their longtime clientele. I do hope to try out their other Indy locations sometime simply because their burgers are the bomb. I’m crossing my fingers that I don’t encounter that fry problem somewhere else.

Five Guys Burgers and Fries on Urbanspoon

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